14 wrz 2011

Pełny etat Team Leader French Speaker

Team Leader French Speaker – Wysłano przez Capgemini Polska – Kraków, małopolskie, Polska

UWAGA: Ta oferta pracy jest już nieaktualna.

Capgemini.jpg

Opis stanowiska pracy

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 28 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2200 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:

 

Team Leader French Speaker

Ref. no TL/FR/KRK

 

Job Description:

·         Supporting the Project Manger during the implementation phase

·         Preparing DTP & PM for the processes

·         Leading the delivery team

·         Providing quality assurance for French speaking processes

·         Coordinating the daily/ weekly and monthly reporting to FP

·         Cooperation with the Quality Auditor with regards to process quality and improvements

·         Cooperation with Command Center

·         Involvement in process improvements

 

Candidate’s profile:

·         Fluent French

·         Communicative English

·         Customer Service experience

·         Very good working knowledge of Excel is a must

·         Able to organize his work in compliance with the operational procedures and Quality System

·         Ability to bring an answer quickly and efficiently

·         Ability to organize information and build action plans to meet Customers (Partners and Clients) needs

·         Ability to balance Client situation with company profitability

·         At least 2 years of experience in Insurance activity and Protection Products, managing Claims and Complex Contracts / Finance background

·         Experience in mapping and writing procedures

·         Experience in managing people

 

What do we offer to the candidates:

·         Interesting and stable job in international team

·         Competitive salary with attractive benefit package

·         Free private medical care

·         Multisport card – unlimited access to over 2 660 sports facilities(fitness clubs, swimming pools, etc.) throughout the country

·         Tickets to cinemas and theatres

·         Additional life insurance

·         Intensive training package

·         Opportunity of personal development in a multinational environment

·         Friendly working atmosphere

Jak składać oferty

Interested candidates are invited to apply online http://capgeminipl.easycruit.com/ or send CV to RecruitmentBPO.pl@capgemini.com

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

Kategoria pracy: Menedżer. Forma zatrudnienia: Pełny etat. Słowa kluczowe: team leader.

Odpowiedz na tą ofertę pracy