6 lut 2012

Pełny etat Process Expert P2P Spanish Speaker

Capgemini Polska Sp. z o.o. – Wysłano przez Capgemini Polska – Kraków, małopolskie, Polska

UWAGA: Ta oferta pracy jest już nieaktualna.

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Opis stanowiska pracy

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 28 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2200 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:

 

Process Expert P2P Spanish Speaker

Ref. no PE/P2P/KRK

 

The following working hours spread for the delivery team should be considered 8:00-19:00.

 

Job Description:

Delivery phase:

Research and resolve Accounts Payable issues                                                        

·         Determine if appropriate actions have been taken prior to escalation

·         Communicate resolution of item to Service Provider within agreed upon time frames        

Identify root cause of repetitive problems                                       

·         Propose remedial actions to reduce future instances of repetitive problems

·         Work with Service Provider and/or territory business units to implement processes to resolve identified root causes    

Engage with Service Provider to provide AP subject matter expertise                              

·         Participate in scheduled status update calls with Service Provider regarding operational issues         

·         Present territory issues with services provided.  Work with Service Provider to determine solutions and report back to business units on resolution of identified issues

Monitor business unit compliance with established AP Policies and Procedures                               

·         Work with business units to resolve areas of non-compliance identified by Service Provider

Responsible for, but not limited to, the following:                    

·         Coordinate and escalate rush/emergency invoice requests from initial request to payment

·         Determine root cause of returned payments/payment rejections and provide resolution

·         Review and research and resolve to balance out debit/credit reports

·         Communicate changes in VAT rates to Service Provider

·         Represent territory specific issues to AP Global Governance including internal audit controls and Sarbanes – Oxley (SOX)

·         Assist in project and process management tasks as required including new integration of new businesses

·         Review desktop procedures (DTPs) in conjunction with Global AP

 

Candidate’s profile:

·         Minimum 1 year experience in P2P (Account Payable and Procurement)

·         Very good English skills

·         Fluent knowledge of Spanish language is a must

·         SAP knowledge will be an advantage

·         Good analytical skills

·         Ability to enhance process and controls

·         Good Customer Service skills and client-focus attitude

·         Strong interpersonal skills and proactive approach

·         Teamwork approach

·         Flexibility, ability to deal with ambiguity and change

·         Ability to work under pressure

 

What do we offer to the candidates:

·         Interesting and stable job in international team

·         Competitive salary with attractive benefit package

·         Free private medical care

·         Multisport card – unlimited access to over 2 660 sports facilities (fitness clubs, swimming pools, etc.) throughout the country

·         Tickets to cinemas and theatres

·         Additional life insurance

·         Intensive training package

·         Opportunity of personal development in a multinational environment

·         Friendly working atmosphere 

Jak składać oferty

Interested candidates are invited to apply online http://capgeminipl.easycruit.com/ or send CV to RecruitmentBPO.pl@capgemini.com

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

Kategoria pracy: Inny. Forma zatrudnienia: Pełny etat.

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